Today’s Internet Economy is driving manufacturers and their dealer/distributor network to provide customer service and support at e-speed. To succeed in this business environment, manufacturers are looking to deploy innovative and reliable e-commerce solutions to their product support community.

Overview of Services

We deliver timely and effective services that will allow your investment in our technology to grow and add value to your operations. You have a number of options to host and administer your Internet product support solutions. You can host the system yourself, let Juan Media host it for you, or choose another hosting provider. Whatever your choice, we have the solution to meet your current and future product support needs.

Make sure your users are all on the same page by centralizing your service content on the Internet. Your dealer network can now find service information immediately, with this module, one of a suite of business to-business, Internet product support solutions from ProQuest Media Solutions.

Juan Media ombines the broad reach of the Internet with comprehensive functionality and delivers the essential link to integrating product support into your support chain. The end result is better collaboration, greater parts sales, reduced operational costs, and most importantly, the highest level of customer service.

With minimal training and no special technical background, you can become proficient at updating your goods and service content. Juan Media user-friendly functionality allows you to quickly add, change, or delete pages and services.